DevOps best practices and cases

Especially for PM, how to give tasks to DevOps more effectively

   During the project, there are a lot of tasks to be done. Project managers can assign a significant amount of tasks to DevOps specialists and developers. However, DevOps often have their tasks to do and new work from the project manager can lead to congestion of tasks. A significant amount of tasks simultaneously may result in missed deadlines. A major part of a PM's job is to effectively assign tasks to the whole team and support its productivity level. Savvy task delegation helps to keep the IT team as a well-maintained mechanism. DevOps is also a part of this team and if this person cannot fulfill its responsibilities the whole company will suffer. Some managers take everything on their own, while other managers delegate too much to their teams. Poorly made task delegation can result in professional regression for DevOps specialists and impossibility to achieve team goals.

Five rules of task assignment to DevOps

1. Planning

   Before assigning a task to a DevOps specialist the project manager needs to plan every aspect of the task. It is important to keep the amount of job constant and avoid overworking. A thorough plan gives the opportunity not only to count loads of DevOps, but to coordinate the efforts of the whole team. Because of the plan, every part of the whole production cycle knows its role. If a company has more than one DevOps, a manager has to plan not only for every person but for the whole department. While planning, the project manager has to consider not only regular tasks but also force majeure. In every live project with complex infrastructure, there is a possibility when something goes wrong. In this case efforts of the DevOps, the department has to be focused on the restoration of services.

2. Choose the right person for the task

   Although DevOps specialists have skills and knowledge to perform various tasks, it is important to give them appropriate tasks. If the project manager gives DevOps developer’s task, a specialist will probably do it. But the time spent on this task DevOps specialist could have spent on professional development or more specialized tasks. Besides, every DevOps specialist has various skills, for example, one can be good at monitoring, while the other is the expert in logging or continuous development. That is why, while assigning a task, the project manager has to consider specialization.

3.Give detailed instructions

   Every task has to be supported by instructions. The more detailed instructions are provided, the fewer questions will be asked. During planning, the project manager has to develop instructions with clarifications of what needs to be done, in what terms, and what tools should be used. Initial detailed instructions help to decrease the number of questions, which means more time for the project manager.  The PM can spend this free time planning and analyzing the team's indexes. For DevOps, detailed instruction means that he received a task that consists of steps that need to be done to achieve the goal.

4. Keep communication during a project

   After the task was assigned it is important to continue communication. In case of any questions, a specialist contacts its manager and for the manager, it is important to receive feedback from the DevOps specialist from time to time. During the work process, DevOps faces many issues and not all of them are in its competence. That is why communication with the PM will significantly increase the productivity of the DevOps team and make DevOps processes smoother. In case you feel that communication on business processes is disrupted and it affects the work of the DevOps department, feel free to contact us, we will do our best to help you.

5. Make retrospective and give feedback

   When the job is done it is useful to discuss positive and negative moments. The retrospective provides the opportunity for a DevOps specialist to tell a project manager about what went good and what went wrong. This retrospective gives useful feedback for a project manager about the organization of the IT team and operations within departments. Also, the PM has to provide feedback to the DevOps specialist, because it will help to improve skills and construct a plan for personal development. 

   To sum up, the project manager sets up the whole process of work in the IT team, including DevOps. Providing appropriate tasks is crucial because it can affect productivity and deadlines. To increase the effectiveness of the DevOps department, the PM has to make some preparations before the assignment of a task. The project manager has to make thorough planning and develop methodology, tools, and deadlines for the task. It will help to prioritize this task among other daily activities. Also, when giving the task to the DevOps team, it is important to choose the right person for the task. Every DevOps specialist has its own and one person is good at logging, while the other is good at monitoring. When the PM creates a plan and chooses the right person, the job of the manager does not end. Communication is also a crucial aspect of work. Keeping communication during the project and discussing its result, will help to finish the project without any accidents and improve the skills of a DevOps specialist. If you think that  task assignment process is okay, but DevOps doesn’t work, try to check other factors.

However, if you want to discuss features of interaction with the DevOps department, contact us or schedule the call and we will consult you exactly in your case.